Shipping policy
Shipping Policy
At Miller & Sage, we value every customer and do our best to deliver your order as quickly and smoothly as possible. Estimated delivery times may vary depending on your location and the shipping method selected.
In most cases, orders are delivered within 1–20 business days from the date the order is placed.
Payment Confirmation
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Once your payment is successfully authorized and verified, you will receive a confirmation email.
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After payment has been verified, orders can no longer be cancelled or modified. If you need assistance, please contact us and we will do our best to help.
Order Processing
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Order processing usually takes 1–7 business days (excluding weekends and public holidays).
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Pre-order items may require additional processing time. Please refer to the product page for more details.
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If all items in your order are ready within 24 hours, your order may be shipped the same day.
Shipping
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Shipping typically takes 1–20 business days, depending on the destination.
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Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
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Please note: Total delivery time = processing time + shipping time.
Order Tracking
Once your order has been shipped, you can track your package using the tracking link provided in your shipping confirmation email.
Shipping Delays
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Shipping times are estimates and begin once the order has been shipped, not on the order date.
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Delays may occur due to incorrect address details, customs clearance, local carrier issues, or other factors beyond our control.
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In some countries, delivery may take longer than expected. If your order has not arrived within a reasonable timeframe, please contact us so we can assist you.
Lost or Delayed Packages
If your package has not arrived within 6 months of the shipping date, please contact us as soon as possible. Our support team will review your request and respond within 24 hours. Requests submitted after this period may not be eligible for review.
Contact Us
If you have any questions about shipping or delivery, feel free to contact us at: